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Terms of Service

Date of Last Revision: 6/7/2023

 

These Terms of Service (the "Agreement") govern your use of our order fulfillment services. Please read this Agreement carefully, as it contains important information regarding your legal rights, obligations, and limitations when using our services.

1. Acceptance of Terms: By accessing or using Full Throttle Fulfillment's services, you agree to be bound by this Agreement and any additional terms and conditions that may apply. If you do not agree with any part of this Agreement, you must not use our services

2. Description of Services: Full Throttle Fulfillment provides order fulfillment services, including but not limited to warehousing, inventory management, order processing, packaging, and shipping. Our goal is to ensure efficient and reliable fulfillment for your products

3. Account Registration: To access our services, you may need to create an account with Full Throttle Fulfillment. You agree to provide accurate, current, and complete information during the registration process. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account

4. Client Responsibilities: a) Product Quality: You are responsible for ensuring that the products sent to Full Throttle Fulfillment for fulfillment are in compliance with all applicable laws, regulations, and industry standards. Products must be safe, properly labeled, and suitable for distribution. b) Inventory Management: It is your responsibility to provide accurate and up-to-date information regarding your inventory, including quantities, SKUs, and product variations. You must promptly notify us of any changes or discrepancies. c) Order Processing: You agree to promptly forward all customer orders to Full Throttle Fulfillment, either through our integrated systems or by any other approved method. You are responsible for the accuracy and completeness of the order information provided. d) Payment: You agree to pay all fees and charges associated with Full Throttle Fulfillment's services as outlined in our pricing structure. Payments are due according to the agreed-upon schedule

5. Fulfillment Services: a) Packaging and Shipping: Full Throttle Fulfillment will package and ship products to your customers based on the order information received. We will make commercially reasonable efforts to ensure accurate and timely fulfillment. However, we do not guarantee delivery times or assume liability for delays caused by factors beyond our control. b) Returns and Exchanges: Full Throttle Fulfillment will handle returns and exchanges according to your specified policies. You are responsible for providing clear instructions on how to handle returns and for any associated costs. c) Customer Support: We will not directly interact with your customers, except for order-related inquiries and support as agreed upon. You are responsible for providing primary customer support for your products

 

6. Intellectual Property: Full Throttle Fulfillment retains all rights, title, and interest in and to its services, including any intellectual property rights. You may not use our services or intellectual property without our express written permission

 

7. Limitation of Liability: a) To the extent permitted by law, Full Throttle Fulfillment and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with our services. b) Full Throttle Fulfillment's total liability for any claim arising under this Agreement shall be limited to the amount of fees paid by you to Full Throttle Fulfillment for the specific services giving rise to the claim

 

8. Termination: Either party may terminate this Agreement at any time for any reason by providing written notice to the other party. Upon termination, you must settle all outstanding payments and remove any references to Full Throttle Fulfillment from your marketing materials

 

9. Governing Law and Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where Full Throttle Fulfillment is located. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction

10. Modifications: Full Throttle Fulfillment reserves the right to modify or update this Agreement at any time. You are responsible for reviewing the Agreement periodically. Your continued use of our services after any modifications constitute your acceptance of the revised terms

11. Entire Agreement: This Agreement constitutes the entire agreement between you and Full Throttle Fulfillment and supersedes all prior or contemporaneous understandings or agreements, whether oral or written, regarding the subject matter herein

Please contact us if you have any questions or concerns about these terms

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